I'm so sorry, I swear I thought I tried with both post type and property type! I feel like when you go to the mechanic and your car starts working right then and there. Anyway, I tried it and the info downloaded perfectly. Thank you very much for your kind support!
James Collings
Support Agent
2 years ago
Hi,
Looking at your export, you had chosen the post type of "post", when it should have been the "property" post type, changing this has allowed me to export the 50 properties.
James
alejandra manriquez
commented privately
James Collings
Support Agent
2 years ago
Hi Alejandra,
Are you able to provide me with a little bit more information about you setup.
How is the post_type created, is this using a plugin or code? if a plugin can you please let me know what settings you have used to create the post_type, or if in code can you attach the code.
Does your server have an error log, if so can you please attach.
Are you able to provide temporary admin access to your website if its accessable online so that i can investigate?
Thanks
James
alejandra manriquez
2 years ago
Hello, I tried to export posts and a custom post type called "properties" and both files are downloading empty. I can see the columns of the fields I select to export, but there is no information in the cells.
I'm so sorry, I swear I thought I tried with both post type and property type! I feel like when you go to the mechanic and your car starts working right then and there. Anyway, I tried it and the info downloaded perfectly. Thank you very much for your kind support!